Official Document

Terms & Conditions telor33 — Platform Terms of Use for All Malaysia Members

This document sets out the terms and conditions governing the use of the telor33 platform by all registered members in Malaysia. Please read it carefully before using any of the services telor33 offers.

Updated: January 2026 Bahasa Melayu Licensed & Regulated
Key Highlights

Summary of Key telor33 Terms

Here are the six most important things to understand before reading the full terms. The complete document is below.

Minimum Age 18
telor33 membership is restricted to individuals aged 18 and above. telor33 reserves the right to request proof of age at any time and will close any account that does not meet this requirement without further notice. All deposits will be returned after deduction of applicable administrative costs.
Age Limit Enforced
One Account Per Player
Each individual is permitted to hold only one telor33 account. Opening multiple accounts — whether in your own name or another person's — is a serious breach of these terms and may result in all associated accounts being suspended and all balances forfeited without compensation.
Strictly Enforced
Bonus Rollover Requirements
All telor33 bonuses are subject to rollover requirements clearly stated in their respective promotional terms. Winnings derived from bonuses may not be withdrawn until the rollover requirement has been met. telor33's rollover conditions are designed to be achievable and written in straightforward language.
Clear & Fair Terms
Withdrawal to Own Account
All withdrawals from telor33 must be made to a bank account or e-wallet registered in the same name as the member. telor33 does not process withdrawals to third parties under any circumstances. This is a protective measure to safeguard every member's funds.
For Your Safety
Anti-Money Laundering Policy
telor33 has a zero-tolerance policy toward money laundering and terrorist financing. All transactions are monitored, and telor33 reserves the right to report suspicious activity to the relevant authorities. Any account found to be involved in such activities will be closed immediately and its balance forfeited.
Zero Tolerance
Right to Amend Terms
telor33 reserves the right to amend these Terms & Conditions at any time. Amendments take effect immediately upon publication on the website. Continued use of the telor33 platform after any amendment is published constitutes acceptance of the updated terms. Players are advised to review this page periodically.
Check Periodically

By registering for or using the telor33 platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please do not use telor33's services. Contact our support team if anything is unclear before proceeding with registration.

1
Eligibility & Membership

Telor33 services are open only to individuals who meet all of the following eligibility requirements. telor33 reserves the right to request proof of eligibility at any time and may decline or suspend membership for any individual who fails to meet these requirements.

  • Age Requirement: You must be at least 18 years of age at the time of registration. telor33 does not permit use of the platform by underage individuals under any circumstances.
  • Location: telor33 offers its services primarily to players based in Malaysia. It is your responsibility to ensure that your use of this platform complies with the local laws applicable to you.
  • Legal Capacity: You must have the legal capacity to enter into a binding contract under Malaysian law. Individuals who have been declared bankrupt are not permitted to use the telor33 platform.
  • Self-Exclusion: Individuals who have enrolled in any self-exclusion programme are not permitted to register for or use a telor33 account.
  • telor33 Employees: Employees, contractors, and immediate family members of telor33 staff are not permitted to become members or use the services of this platform.

Important: telor33 uses multiple methods to verify the age and identity of members. Any attempt to submit false or misleading information is a serious breach of these terms and may result in immediate account closure with forfeiture of all balances.

2
Account & Registration

Each eligible individual may only register one telor33 account. This is an absolute requirement that cannot be transferred or waived under any circumstances. Holding more than one account is considered fraud against telor33 and its members.

  • Accurate Information: All information provided during registration — including your full name, IC number, date of birth, phone number, and email address — must be accurate, current, and truthful. False information is grounds for account closure and forfeiture of any remaining balance.
  • Password Security: You are solely responsible for keeping your telor33 account password confidential. telor33 will never ask for your password via email, phone, or any other channel. Contact telor33 support immediately if you suspect your account has been compromised.
  • KYC Verification: telor33 reserves the right to request identity verification (KYC) documents at any time — including a copy of your MyKad, a selfie, and proof of address — particularly before processing withdrawals that exceed a certain threshold.
  • One Account Per Device/IP: telor33 monitors multiple account usage from the same IP address or device. If several members share the same network (such as within one household), please notify telor33 support in advance to avoid automatic account suspension.

Your telor33 account is personal and may not be transferred, sold, or shared with any other party. You are the sole individual authorised to use your account.

3
Deposit & Payment

Telor33 accepts deposits via the following Malaysian payment methods. All deposits must come from an account or e-wallet registered in your own name. Third-party deposits are not accepted and will be returned after deduction of any handling costs.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks
  • Minimum Deposit: The minimum deposit at telor33 is RM20 per transaction.
  • Processing Time: Deposits via Touch 'n Go, GrabPay, DuitNow, and FPX are processed in real time and credited to your telor33 account within seconds of the transaction being confirmed by the payment provider.
  • Currency: All transactions on telor33 are conducted in Malaysian Ringgit (RM / MYR). telor33 does not accept deposits in foreign currencies.
  • Deposit Limits: telor33 sets daily and weekly deposit limits based on VIP tier and account verification status. These limits can be adjusted through your account settings or by contacting telor33 support — including setting lower limits if you choose to use deposit limit tools as part of responsible gambling.
  • Transaction Failure: If your deposit fails but your bank account or e-wallet has already been debited, please keep proof of the transaction and contact telor33 support immediately. Our team will investigate and resolve the issue within 24 business hours.

Reminder: Do not deposit money you cannot afford to lose. telor33 encourages all members to set deposit limits that align with their personal entertainment budget. Responsible play is a priority at telor33.

4
Withdrawal of Winnings

Telor33 is committed to processing all valid withdrawals promptly and transparently. The following terms and procedures apply to all telor33 members in Malaysia.

  • Minimum Withdrawal: The minimum withdrawal amount from telor33 is RM50 per transaction.
  • Withdrawal Method: Withdrawals can only be processed to a Malaysian bank account or e-wallet registered in the same name as your telor33 account. telor33 does not process withdrawals to third-party accounts.
  • Processing Time: Standard withdrawals are processed within 5 minutes for fully verified accounts. First-time withdrawals or those exceeding certain thresholds may require additional verification and can take up to 24 hours.
  • Rollover Requirement: If you have received a bonus, any remaining bonus balance or winnings derived from that bonus cannot be withdrawn until the bonus rollover requirement has been fully met. Your own deposits made without any bonus are not subject to rollover requirements.
  • KYC Verification: telor33 reserves the right to request identity verification documents before processing withdrawals exceeding RM1,000 for unverified accounts. This is a standard protective measure to safeguard your funds.
  • Rejected Withdrawals: telor33 reserves the right to decline or place a hold on withdrawals where there is suspicion of fraudulent activity, a terms violation, or where identity verification has not been completed. In such cases, the telor33 support team will reach out to you for further information.

Telor33 does not charge any withdrawal fees. However, your bank or e-wallet provider may apply their own processing charges, which are beyond telor33's control.

5
Bonuses & Promotions

Telor33 offers a range of bonuses and promotions for both new and existing members. Each promotion has its own specific terms available on the respective promotions page. The following general terms apply to all telor33 bonuses unless otherwise stated.

  • One Bonus Per Member: Each promotion may only be claimed once per member, per household, per IP address, and per device. Attempting to claim duplicate bonuses through multiple accounts is a serious breach of these terms.
  • Rollover Requirement: telor33 bonuses are subject to rollover requirements clearly stated in each promotion's terms. For example, if the rollover is 5x, you must place bets totalling 5 times the bonus value before any related winnings can be withdrawn.
  • Validity Period: All telor33 bonuses have a validity period. Bonuses that are unused or rollover requirements that are not completed within the specified period will expire automatically.
  • Eligible Games: Not all games at telor33 contribute equally toward rollover requirements. Slots typically contribute 100%, while Live Casino table games and Sports Betting may contribute at a lower rate. Full details are stated in the terms of each promotion.
  • telor33's Rights: telor33 reserves the right to modify, withdraw, or amend any promotion at any time with reasonable notice. In cases of suspected fraud or promotion abuse, telor33 reserves the right to cancel related bonuses and winnings without notice.

Important Tip: Always read the specific terms of each telor33 promotion before claiming it. Promotion terms are available on the Promotions us. If you have any questions, the telor33 support team is on hand to clarify things before you make any decisions.

6
Betting & Game Rules

Telor33's gaming and betting rules are designed to ensure a fair, transparent, and enjoyable experience for all members. The following general rules apply to all game types and betting activities on telor33.

  • Final Decision: The outcome of all games and bets on telor33 is final and binding. telor33 uses an audited RNG (Random Number Generator) system and a recognised Sports Betting odds system to ensure fairness.
  • Technical Disruption: In the event of a technical disruption during a game, telor33 reserves the right to void or suspend the game and return the stake amount to the member's account. telor33 is not liable for any winnings or losses resulting from disruptions beyond our control.
  • Sports Betting: For live (in-play) matches, bets are settled based on the odds at the time the bet is confirmed by the telor33 system. Bets placed after the actual result has occurred but before the system has been updated will be voided and the stake returned.
  • Postponed Matches: For postponed or cancelled sporting events, telor33 follows the rules of the relevant sport. As a general rule, any match not completed within 24 hours will result in all related bets being voided and stakes returned.
  • Betting Limits: telor33 sets minimum (RM5) and maximum betting limits for each market based on game type and the member's VIP tier. These limits are subject to change depending on the event and market conditions.
  • Accuracy of Information: It is your responsibility to ensure all bet details are correct before confirming. Confirmed bets cannot be cancelled except in cases of proven technical error on telor33's part.
7
Prohibited Conduct

Telor33 sets strict standards of conduct to uphold the integrity of the platform and ensure a fair gaming experience for all members. The following behaviours are strictly prohibited and may result in immediate account closure with forfeiture of all balances.

  • Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit errors within the telor33 system — including the use of automated software (bots), arbitrage techniques, or odds error exploitation — is strictly prohibited.
  • Money Laundering: Using the telor33 platform for money laundering or financing any illegal activity is strictly prohibited and will be reported to the relevant authorities in Malaysia.
  • Multiple Accounts: As stated, owning or using more than one telor33 account is strictly prohibited. This includes opening a new account after an original account has been closed.
  • Bonus Abuse: Using betting strategies specifically designed to meet bonus rollover requirements without genuine risk — commonly known as bonus abuse or bonus whoring — is prohibited and may result in all related bonuses and winnings being voided.
  • System Disruption: Any attempt to hack, disrupt, or compromise telor33's security systems or operations is a serious breach that may result in legal action.
  • False Identity: Using another person's identity or submitting falsified documents to telor33 constitutes fraud and may be reported to the relevant authorities.

Reminder: telor33 uses advanced technology to detect suspicious or unfair activity. telor33's decisions in such matters are final. If you believe your account has been suspended in error, you have the right to appeal through the telor33 support team.

8
Account Closure & Suspension

A telor33 account may be closed or suspended for various reasons, whether at the member's own request or at telor33's discretion. The following provides further details on the account closure process.

  • Voluntary Closure: You may close your telor33 account at any time by contacting our support team. Before closure, please ensure all balances have been withdrawn and all active bets have been settled.
  • Voluntary Break: As an alternative to account closure, you may opt for a voluntary cool-off period ranging from 24 hours to several months. During this period, your account will be locked and you will be unable to log in or place any bets.
  • Closure by telor33: telor33 reserves the right to close or suspend any member's account without prior notice in cases of terms violations, suspicious activity, or operational and compliance requirements. In such cases, telor33 will provide an explanation and an appropriate avenue for appeal.
  • Balance After Closure: If your account is closed at your own request and no terms have been breached, any remaining balance (once rollover requirements are met) will be processed for withdrawal to your bank account or e-wallet within three business days.
  • Inactive Accounts: A telor33 account that shows no activity (login, deposit, or betting) for 12 consecutive months will be considered inactive. telor33 reserves the right to apply a small monthly maintenance fee to such inactive accounts.
9
Responsible Gaming

Telor33 believes that online entertainment should always remain enjoyable and should never lead to financial or personal difficulties. We provide a range of tools and resources to help members play within their own limits.

  • Deposit Limits: All telor33 members can set daily, weekly, or monthly deposit limits through their account settings. These limits take effect immediately and can be lowered at any time. Increasing a limit requires a 72-hour waiting period before it comes into effect.
  • Loss Limits: You can set a loss limit to control the maximum amount you are willing to lose within a given period. Once this limit is reached, your account will be temporarily restricted from placing new bets.
  • Session Time Limit: Set a time limit for each gaming session on telor33. The system will send you a reminder when you are approaching your set limit.
  • Voluntary Break: If you feel you need a break from playing, use the voluntary break feature available in your telor33 account. This is a gentler option than a full account closure.
  • Permanent Self-Exclusion: For individuals who acknowledge having a gambling problem, permanent self-exclusion is available. Permanently excluded accounts cannot be reopened without undergoing a strict review process.
  • Support Resources: If you or someone you care about needs help with a gambling problem, please visit the Responsible Gaming us for a list of professional support resources available in Malaysia.

Reminder: Gambling should be treated as entertainment, not a source of income. Never bet with money you cannot afford to lose. The telor33 support team is available to help you set appropriate limits at any time.

10
Amendments, Disclaimers & Governing Law

This final section outlines telor33's right to amend these terms and the limitations of telor33's liability under various circumstances.

  • Right to Amend: telor33 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments will take effect immediately upon publication on telor33.best. It is your responsibility to check this page periodically.
  • Ongoing Consent: Continued use of the telor33 platform after any amendments are published constitutes full acceptance of the updated terms. If you do not agree with the changes, you should stop using the telor33 platform and close your account.
  • Limitation of Liability: telor33 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including financial losses from betting, service disruptions, or inability to access the platform.
  • Technical Error: In the event of a system error at telor33 that results in incorrect payouts or odds, telor33 reserves the right to void the affected transactions and refund the correct amount due. telor33 is not obligated to honor winnings that arise from an obvious technical error.
  • Governing Law: These Terms & Conditions are governed by the laws applicable to telor33's operations. Any dispute arising from the use of the telor33 platform that cannot be resolved through the internal appeals process may be referred to the relevant arbitration body.
  • Ringfenced: If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be severed from this document and the remaining provisions will continue in full force and effect.

Effective date of this document: 1 January 2026. For any enquiries regarding telor33's Terms & Conditions, please contact us at support@telor33.best or via live chat within the platform.

FAQ

Frequently Asked Questions About telor33 Terms & Conditions

Quick answers to the most frequently asked questions about telor33's platform terms of use.

A rollover is a requirement that you wager a specified amount before any bonus-related winnings can be withdrawn. For example, if you receive a RM100 bonus with a 5x rollover, you need to place a total of RM500 in wagers (RM100 x 5) on eligible games before those winnings can be withdrawn. Your original deposit is not subject to the rollover — only the bonus balance carries this condition. telor33 displays your rollover progress in real time on your account dashboard.

It depends on the reason your original account was closed. If the closure was at your own request or for routine reasons, you may be eligible to open a new account — contact telor33 support for an assessment of your case. However, if your account was closed due to a terms violation such as fraud, duplicate accounts, or bonus abuse, you will not be permitted to open a new account at telor33. Any attempt to do so will result in the immediate closure of the new account and may lead to further action.

telor33 holds all member funds in bank accounts kept entirely separate from the company's operating funds. This means your money is never used to finance telor33's operations and remains available for return to you at all times. This segregation of funds is an important safeguard that telor33 has maintained since day one of operations. Should telor33 need to cease operations at any point, the process of returning funds to all members will be carried out in accordance with established procedures.

If you believe your bet was voided unfairly, you have the right to appeal. Contact telor33's support team via live chat or email at support@telor33.best within 72 hours of the cancellation date. Include your transaction number, bet details, and the grounds for your appeal. The telor33 team will review your appeal within 5 business days and provide a response. If you remain unsatisfied with telor33's internal decision, you may refer the matter to the relevant independent arbitration body.

The standard verification documents required by telor33 are: (1) A copy of your MyKad — front and back; (2) A selfie holding your identification card; (3) Proof of address such as a recent utility bill or bank statement (no older than three months). In certain cases, telor33 may request additional documents, such as a bank statement to verify the source of funds. All documents you submit to telor33 are encrypted and handled in accordance with our Privacy Policy.

No. A telor33 account is personal and may only be used by the individual registered as the account holder. You are not permitted to open an account on behalf of another person or to allow anyone else to use your account. This includes family members, friends, or any other individual. Breaching this condition may result in all accounts involved being closed and balances forfeited. If you wish to help someone register at telor33, they will need to create their own account using their own personal information.
Related Documents

Telor33 Policies & Other Information

These documents complement the Terms & Conditions and provide further information on various aspects of the telor33 platform.

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